SUPPORT | True Health

Refund Assurance

At True Health, your satisfaction is our priority. If you are not fully satisfied with your subscription, we offer a hassle-free refund policy. Simply reach out to our customer service team within 30 days of receiving your order, and we'll ensure your concerns are addressed promptly and efficiently. We believe in delivering not just meals but happiness and wellness, making it easy to experience our high-quality products risk-free.

Cancellation Process

Canceling your subscription is simple! Just log into your account and select the subscription you wish to cancel. If you encounter any issues, feel free to contact our support team for assistance. We want to ensure the process is seamless and convenient for you, as customer satisfaction is central to our mission. It's our aim to make achieving health goals enjoyable and stress-free.

Refund Eligibility Criteria

To qualify for a refund, ensure that your request is made within the specified timeframe and that products remain unopened. We appreciate your understanding as we strive to maintain the quality of our healthy meal solutions.

RETURN POLICY

User Agreement

Service Conditions

By subscribing to True Health, you agree to receive healthy meal boxes delivered weekly. Our service aims to enhance your wellness and convenience, and you can pause or cancel your subscription anytime. Please ensure that the delivery details are accurate to avoid any disruption in service.

Subscription Management

Subscribers may manage their accounts through the True Health website. Changes to your subscription, including frequency and preferences for box contents, can be made at any time before the cutoff period for that delivery week. If you wish to cancel your subscription, please do so 48 hours before your scheduled delivery to avoid unnecessary charges. Note that promotional offers and discounts may vary based on your subscription plan and region. By using our service, you acknowledge that True Health reserves the right to update the terms and conditions at any time.

Health Commitment Statement

At True Health, we take pride in curating a selection of organic meals made from high-quality ingredients. Our mission is to support your health and wellness journey by providing balanced nutrition and convenient delivery options tailored to your preferences and goals.